📜 Terms & Conditions

Welcome to Guthni . By using our website guthi.com and purchasing our products, you agree to the following terms and conditions. Please read them carefully before placing any order.

1. General
  • By accessing or shopping on our website, you accept these Terms & Conditions in full.

  • We reserve the right to update or change these terms at any time without prior notice.

2. Products & Pricing
  • All products displayed on our website are handcrafted and may have slight variations in color, texture, or design.

  • Prices are listed in INR (₹) and are inclusive/exclusive of taxes (as applicable).

  • We reserve the right to update prices at any time.

3. Orders & Payments
  • Orders are confirmed only after full payment is successfully received.

  • We accept payments through secure gateways such as UPI, Debit/Credit Cards, Net Banking, and Wallets.

  • In case of payment failure, the order will not be processed.

4. Shipping & Delivery
  • We ship across India (and internationally, if specified).

  • Estimated delivery time is 5–10 business days within India. International orders may take longer.

  • Shipping charges (if applicable) will be displayed at checkout.

  • We are not responsible for delays caused by courier partners or unforeseen circumstances.

5. Returns, Exchanges & Refunds
  • Due to the handcrafted nature of our jewelry, returns are not accepted unless the product is damaged or defective on arrival.

  • For damaged/defective products, customers must notify us within 48 hours of delivery with unboxing photos/videos.

  • Exchanges are subject to availability of stock.

  • Refunds (if approved) will be processed to the original mode of payment within 7–10 business days.

6. Cancellations
  • Orders can be cancelled within 24 hours of purchase only.

  • Once shipped, orders cannot be cancelled.

7. Intellectual Property
  • All designs, logos, images, and content on our website are the intellectual property of [Your Brand Name].

  • Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Liability Disclaimer
  • Our jewelry is handcrafted for aesthetic purposes. We are not liable for any allergic reactions or misuse of products.

  • We shall not be responsible for indirect, incidental, or consequential damages arising from the use of our products.

9. Privacy
  • We value your privacy. Personal information collected during order placement is used solely for processing and delivering your order.

  • For more details, please refer to our Privacy Policy.

10. Governing Law
  • These Terms & Conditions are governed by the laws of India.

  • Any disputes will be subject to the jurisdiction of courts in Ahemdabad.